Privacy Policy Details

We explain how we collect, use and protect your personal information on this page. The Privacy Policy sets out what types of data we gather when you create an account, deposit or play, how that data is used for account and payment management, and the steps we take to keep information secure. The policy also covers cookies and tracking tools, your rights over data we hold, and how we share information with authorised service providers. Read this page to understand privacy controls available in your account and how to contact us about your data.

Types of data collected

We collect a small set of personal details needed to run accounts and payments. This includes name, email, date of birth and contact address. We also record verification documents when required for identity checks. Transactional data such as deposits, withdrawals and transaction identifiers is kept to process payments and resolve queries. Technical data - IP address, device and browser details, session logs and location signals - is collected for security, fraud prevention and service delivery.

Personal data

Name, email, phone number, postal address, date of birth and government ID when verification is required. Payment details relevant to a deposit or withdrawal are stored or referenced per the payment method used.

Technical and transactional data

IP address, device and browser type, operating system, timestamps for logins and game sessions, and ledger entries for bets, wins and transactions. We retain records to support account history and compliance obligations.

How information is used

Information is used to open and maintain your account, process deposits and withdrawals, verify identity when required, and manage responsible‑gaming limits. Transactional logs help resolve disputes and detect suspicious activity. Technical data supports basic site operation, connectivity, anti‑fraud checks and regional services such as displaying A$ currency options and relevant payment methods (PayID, POLi, Neosurf, crypto).

Data protection and security practices

We protect data with standard encryption for data in transit and apply access controls to limit internal access. Account credentials and payment entries are handled according to secure data transmission practices. Where verification documents are supplied, they are stored securely and only retained as required for verification and regulatory purposes.

Cookies and tracking technologies

Cookies and similar tracking tools are used to remember preferences, keep you logged in, secure sessions and measure site performance. Third‑party cookies may be used for analytics and to tailor technical features. You can manage cookie settings in your browser; disabling certain cookies may affect site functionality.

User rights regarding their data

You can request access to personal data we hold, ask for inaccuracies to be corrected, and request deletion where legal retention is no longer required. Requests should be made via the account settings or by contacting support. Identity verification may be required before fulfilling access, correction or deletion requests to protect account security.

Data sharing and third parties

We share information only with service providers necessary to operate the service - payment processors, identity verification vendors and third‑party platforms that support account functions. Data is shared under contract and only to the extent required to deliver the service. We do not sell personal data.

Updates to the privacy policy

We may update this policy to reflect changes in legal or operational requirements. Material changes will be published on this page and communicated via the account message centre or email. Check this policy periodically for the latest information and contact support for any questions about how your data is handled.